Sub-processors

Locka uses the following sub-processors to provide infrastructure and services to assist it in providing the Services.

Legal entityPurpose of usePersonal data residencyCategories of personal dataWebsite
Amazon Web Services EMEA SARLProvision of cloud infrastructureSweden and IrelandAll personal data listed in sec. 3.1. of the DPAhttps://aws.amazon.com
GetAccept ABElectronic signaturesGermany and IrelandAll personal data listed in sec. 3.1. of the DPAhttps://www.getaccept.com
Sinch AB d/b/a MailjetDelivery of emailsGermany and BelgiumFirst and last name, emailhttps://www.mailjet.com
Paytechsystem Europe AB d/b/a Mo-SMSDelivery of text messagesSwedenMobile numberhttps://www.mosms.com
Twilio Inc. (Sendgrid)Delivery of emails and text messagesIrelandFirst and last name, email and mobile numberhttps://www.twilio.com
OKTA, Inc (Auth0)Identity managementGermany and IrelandFirst and last name, email, mobile number, IP Addresshttps://auth0.com
Microsoft Corp.Provision of support, direct contact with end users, administration/management of customer accounts (Office 365 tools)European UnionAll personal data listed in sec. 3.1. of the DPAhttps://www.microsoft.com
OveroProvider of handover protocol serviceNorwayAll personal datahttps://overo.io
Trinax ABSupportSwedenAll personal datahttps://www.trinax.se
Happiest Minds Technologies LimitedSupport, development, and maintenance of Locka’s SaaS services.IndiaAll personal data listed in sec. 3.1. of the DPAhttps://www.happiestminds.com
Code Ninja IncSupport, development, and maintenance of Locka’s SaaS services.PakistanAll personal data listed in sec. 3.1. of the DPAhttps://codeninjaconsulting.com
GoogleProvision of cloud infrastructure. Provision of support, direct contact with end users, web analytics and administration/management of customer accounts (Google Workspace tools)European UnionAll personal data listed in sec. 3.1. of the DPAhttps://google.com
HubSpotCRM, marketing automationEuropean UnionContact persons´ business contact details

Sub-processors possibly used in the Locka Services or in support thereof

Depending on the customer’s choice of how to use Locka’s Services or engage with Locka.

Legal entityPurpose of usePersonal data residencyCategories of personal dataWebsite
Atlassian Pty LtdProvision of a support tool used by Locka’s support teamGermany, Ireland and United StatesContact persons´ business contact detailshttps://www.atlassian.com
HubSpot Ireland LtdCRM, marketing automationGermanyContact persons’ business contact detailshttps://www.hubspot.com
FortnoxProject time tracking and invoicing toolSweden and European UnionContact persons´ business contact detailshttps://www.fortnox.se
Better Stack, Inc d/b/a BetterUptimeNotification about planned maintenance and outages for the ServicesGermanyContact persons’ business contact detailshttps://betteruptime.com
MINTDESIGNSUK Ltd d/b/a LoopedInSharing product information such as roadmaps, release information and customer feedback.GermanyContact persons’ business contact detailshttps://www.loopedin.io
InnoCraft Ltd d/b/a MatomoWeb analyticsGermany and IrelandAnonymised IP address, Pages visited, browser and device usedhttps://matomo.org
DateComment
2024-02-07Initial public version